FAQ

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After the completion of the course, you will need to wait 2-3 minutes for the certificate to appear in Account page. If it has been more than 10 minutes and no certificate has appeared yet; Please email us at safety@compu21.com

It is probably that you are on the quiz section. You will need to click the answer and submit it, for you to move on to next slide.

Please email us at safety@compu21.com

Once the first Verify is successful, your profile picture at that time will be saved for future verification of that course, and it will be used for your certificate. It cannot be changed.

We only accept OSHA30 card that issued from OSHA organization. You card will be hold until you provide us an official OSHA 30 card.

Online training received before October 16, 2017 will be accepted. After the October 16 date, only in-person training and actively proctored online training will be accepted. Actively proctored online training consists of:

• Online training taken in a classroom with a proctor; or
• online training that at a minimum requires the individual receiving the training to:
  • Attest that they are the individual that received the training and the training was received without assistance; and
  • Have their participation monitored at random times to ensure the individual receiving the training is present for the entirety of the training

Individuals presenting Certificates of Completions or other documentation as proof of their online training should also be required to sign a document attesting to having completed the training on their own and according to the law.

After you completed the whole SST Supervisor class and we have all required documents from you, we will ONLY issue a SST Supervisor card for you.
If you need partial course completion certificate for example 8 hour Site Safety Manager Refresher for renew your Superintendent or other license, you can ask us to issue the certificate for you. We will issue certificate when student ask for.

Local Law 196 of 2017 requires certain workers and supervisors to receive safety training at construction sites that are required to designate a Construction Superintendent, Site Safety Coordinator or Site Safety Manager. Training will be provided by private course providers approved by the Department. The deadlines below indicate an effective date that will be extended to the later date if the Department determines there is insufficient capacity to provide training. Local law 196 requires Supervisor to get Supervisor SST Card (62 Hours) and workers to get SST Card (40 Hours)

If you are a worker, you need 40 hours of training. If you are a supervisor, which includes Construction Superintendents, Site Safety Coordinators, Site Safety Managers, Concrete Safety Managers, and competent persons, you need 62 hours of training.

Yes. Workers and supervisors at job sites that are required to designate a Construction Superintendent, Site Safety Coordinator or Site Safety Manager must be trained, regardless of company size.

Yes. Workers and supervisors at job sites that are required to designate a Construction Superintendent, Site Safety Coordinator or Site Safety Manager must be trained, regardless of whether they are the general contractor or a subcontractor.

Generally, DCA-licensed Home Improvement Contractors and workers at job sites that only involve minor alterations or the construction of a new 1-, 2-, or 3-family home are not required to be trained.
Local Law 196 applies to workers and supervisors at job sites that are required to designate a Construction Superintendent, Site Safety Coordinator or Site Safety Manager.

Delivery persons, flag persons, design professionals (professional engineers/registered architects),Department-licensees and Department-registrants (excluding safety professionals) are not required to be trained. If you fall into one of these categories but serve as a Site Safety Manager, Site Safety Coordinator, Concrete Safety Manager,Construction Superintendent or competent person, you are required to receive training. While licensees themselves do not need to be trained, employees working under their direct and continuing supervision do need to be trained.

You are only considered a supervisor for the purposes of Local Law 196 if you are serving on a construction site as a Construction Superintendent, Site Safety Coordinator, Site Safety Manager, Concrete Safety Manager, or competent person.

If you have taken a Department-approved course, such as the 40-Hour Site Safety Manager or 16-Hour Rigging Worker courses, you may be eligible to receive credit towards your SST training requirement. The Department has published a DOB-Approved Site Safety Training Course Equivalent document.

Any training that will be applied towards a Site Safety Training Card, including OSHA training, must have been received within the past five years.

Actively proctored online training is:

• online training that is taken in a classroom with a proctor; or
• online training that at a minimum requires the individual receiving the training:
• to attest that they are the individual that received the training and that the training was received without assistance; and
• to have their participation monitored at random times to ensure that the individual receiving the training is present for the entirety of the training.

Workers will be required to complete their 40 hours of training by March 1, 2021. By this date, workers will need a Site Safety Training Card.

SST cards expire after five years. Card holders will be required to take a refresher course every five years to renew their SST card.

DOB will not be issuing violations to workers. Permit holders are responsible for ensuring that workers at their sites are trained. If the Department discovers that workers at a construction site are untrained, the Department will issue a violation with civil penalties that go as high as $5,000 per untrained worker to the owner of the site, the permit holder and the employer of the untrained worker.